For all pre-orders there is a lead time as estimated on the product page. The wait time will vary for most items dependant on what stage we are at with our manufacturing schedules. All of our furniture pieces are custom made to order unless in stock.
Majority of Pre-Orders are a 10-12 week wait, unless stated otherwise.
Aside from the necessary time for our artisans to handcraft your item, it then takes 4-5 weeks for the shipping of the container to arrive. In the seldom event the shipment is delayed, impacted by weather, customs processing or shipping authorities, we will provide up to date information as we are provided it. Such events are outside our control and we are unable to expedite individual order refunds.
Please note: Once your pre-order is made we cannot offer a refund due to the above circumstances, as each item is made to order.
Delivery time to customers depends on the item purchased (large items are moved via removals companies and subject to their schedules), your location and other such factors. Due to this, we are unable to provide exact delivery dates. If you require an update on your delivery timeframe please e-mail firstname.lastname@example.org and we will do our best to give you an accurate estimated delivery date.
All shipping needs to be paid in full before we can book the removals/courier to collect your order & we will be in contact with you once your order is ready to be dispatched with all tracking information & delivery estimates.