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Frequently Asked Questions
Shipping & Delivery
Dispatch times exclude pre-order items. If your order includes a pre-order item, the entire order will be shipped when the final item arrives. If you want in-stock items to ship sooner, please place a separate order.
Yes we do ship to P.O. Boxes & parcel collection lockers.
Orders are dispatched within 3 business days, but large orders take about 5 business days.
No, we do not ship to PO boxes.
Yes! You can upgrade to express shipping at checkout.
We cannot replace or refund stolen packages—it’s the buyer’s responsibility.
Yes, but only for small orders. Contact us for a shipping quote before checkout.
Returns & Refunds
You have 15 days after receiving your item to request a return.
No, sale items and items bought with a discount code cannot be returned or exchanged.
Yes, return postage is at the buyer’s expense, and tracked shipping is recommended.
Yes, but you must cover shipping costs both ways, and availability is not guaranteed.
Contact hello@foreshorefolk.com immediately so we can resolve the issue.
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